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Limited Warranty
Best Guitar Parts LLC provides a limited warranty on all its necks and bodies. Our products are to be free from defects in materials and workmanship under normal use and service and can be returned or replaced based on the schedule below:
Best Guitar Parts LLC provides a limited warranty on all its necks and bodies. Our products are to be free from defects in materials and workmanship under normal use and service and can be returned or replaced based on the schedule below:
| Warranty Schedule | |
| 60 days | If the product fails to match ordered specifications or the part fails due to material or workmanship a full refund or replacement will be provided upon return of the product |
| 1 year | In the event of failure due to material or workmanship a replacement will be provided at a 50% discount of the current purchase price upon return of the product |
| 2 years | In the event of failure due to material or workmanship a replacement will be provided at a 25% discount of the current purchase price upon return of the product |
| 3+ years | In the event of failure due to material or workmanship a replacement will be provided at a 10% discount of the current purchase price upon return of the product |
The obligation of this warranty shall be limited to repairing or replacing any part which we agree is defective.
Return shipping costs are the responsibility of the customer, Best Guitar Parts will cover the shipping costs back to the customer.
Best Guitar Parts cannot be held responsible for Customs, Duties, VAT or any other taxes or fees.
All returns must be accompanied by a copy of your receipt and be shipped postage prepaid to:
Best Guitar Parts LLC
10715 A Street South
Building 18
Tacoma, WA 98444
Phone: 253-238-0671
Fax: 253-572-7650
Email: sales@bestguitarparts.com
A few other notes about our warranty:
Be sure to understand and verify the features you request upon ordering. When you receive your body or neck make sure you are completely satisfied that it will meet all your requirements before modifying it in any way.
When inserting a neck into a body DO NOT slide the neck in from the end of the neck pocket. Instead, slide the neck in down from the top.
To be stable long-term most necks require a hard finish. We follow many extra procedures in order to produce only the most stable necks possible, but major changes in temperature and humidity can easily result in a warped or twisted neck. Be sure to seal your neck to avoid these problems.